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About F.A.QFrequently Asked Questions HOW TO BUY WHOLESALE -------- if you want wholesale order, you can just choose the items you want on our website, and send us the titles quantity and unit price (the price on our website is without shipping fee), and your shipping addr. ( name, full addr. country, postcode, phone NO. ) , then we will send you invoice, and we will ship out after your payment in 8hs. Here is an example: hi i want these: fantasia , 2.4usd, 10pcs , Little House on the Prairie 65usd , 2pcs Batman the complete animated series 25usd, 2pcs 14 tiems in all. pls ship to : name: tim addr: 2675 windmill parkway - apt. 3521 henderson NV 89074 United States post code: 89074 country: USA phone: (702) 257-3106 pls sent invoice, will pay by WU, thanks, Tim --------------------------------------------------------------------------------------------------------------------- 1. What kind of dvd are sold on www.dvd-fan.com ? * Since most of our wholesale buyer resell our items on ebay, 99% items are US version, without any Chinese, people won't feel the items come from China when they watch the dvd. 2. About the price *the price of each item is not include shipping fee. So please confirm the final total cost with us before you make the payment. *when you need our wholesale price list, please feel free to e-mail us with your quantity and the titles you want. We will reply in 8 hours. 3 Payment *here we accept paypal, TT ( bank transfer ), westner union and Money Gram, but the price on our website is for MONEY GRAM and WESTER NUNION , if you want TT, it will be 12usd more for each order, if you want paypal, it will be 6% more. 4. About the shipment *we will ship out items by EMS in 24hs after payment clear and give you tracking NO., the tracking No. can be tracked online in 2 days after shipping , then you will get items in 4 to 7 working days. * You can use these times as a guideline. Remember all of these times quote BUSINESS (Mon-Fri) Days. *When you place an order, please make sure to leave us your contact information which include (Contact name, Country, Address, Phone number and E-mail).We won't take any responsibility if you offer us a wrong address. 5.Make up policy *If we sent you the wrong items, we will send you the items you need again and we will pay the extra cost. *If the dvd are badly damaged on the way, please offer the evidence ASAP, we will try our best to make up for you. *If the packages can not pass China Customs, we will send you another package instead. *If you do not like the item you buy from us, please sent it back, we will send the other items you need instead after receive the returned goods. But please make sure the goods is still in good condition, and the extra cost is due to Buyer. *If we send you the items which is not the same as we told, we will replace for you. 6. How to get a free sample ? *buy more than 10 dvd in one time, you will get a random free sample as gift from us. *buy from us at least once a week, you will get a certain free sample you need. *to be our VIP customers, We will send you free sample of new release dvd every time with your new order. 7. How to place a OEM order? *Offer us a sample, then will calculate the cost and have a communication with you. If we all agree the price, we will arrange the produce, it usually will take about 1 weeks. When we finished, we will ship the items to you as soon as possible. 8. How to do drop shipping ? * 1.You can take our photos to show your clients freely and list items on ebay and amazon. 2. list about 10 items on ebay or amazon to start and send us your ebay account then we can know what will we dropshipping for you. 3. pay us after your customers pay you. then we will ship out your items in 8h to 48hs and give you tracking NO. *Send us your client's shipping address when you order (you also can write your client's shipping address directly) *We ship out items according to your demand, package track number and track website provide *It is easy and fast, top convenient for your business, and usually without taxes 9. The Advantages and Disadvantages between DVD Dropshipping and DVD Wholesale now, some reseller want dvd wholesale, but others want dvd dropshipping, *for reseller: Advantage: if dropshipping, they will save much time, Disadvantage: you can't check the quality every time, for reseller' supplier: dropshipping will be charged around 5 to 8usd more shipping fee for each package, because the shipping fee of first 0.5 kg is expensive. More packages means more shipping fee . wholesale will be easy to pack , can save about 5 to 8 usd on shipping fee for buyers 10. Other questiones *For more questions and details please feel free to contact us,We will reply all your questions in 24 hours, and will try our best to serve you well. |
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